Reviews ( 3 )
Reviews ( 3 )
We had our patio door replaced and are so happy with the job that was done by this company. They were friendly, professional and so helpful, we definitely recommend them. Great job! Thank you all so much!
29 Nov 2020
Excellent service and installations...great work
17 Nov 2020
Absolutely do not recommend but there is no button for that so posting here . Regarding our patio door . Would give minus 10 stars if I could !!! Went through Home Depot as they were a well know company and the guy came for an installation quote early April 2022 . On the contract we signed and both of us agreed on it said date of completion will be 14-16weeks from date signed ( April 6) . It is now the October 22 nd and no door or confirmed date of completion. I've called every month and was always told it would be in soon it was delayed but will be in that month . Phoned this month and Tristan who I was referred to said that it will be in by the 28th. Looked at my emails today and now they can't do it it has been delayed again until November ! Come on !! Really ! Your signed date on the contract said 14-16 weeks from April 6 and you still can't get one patio door in. It's a basic sliding patio door which other companies I called said be put in within two weeks so I'm not sure what the problem is ! I called Home Depot and nobody will get back to me or seems to care that the company they told us to go with can't deliver and they already took our money. Only reason we are staying with them is because they said they won't give us our money back ( they already have half the price ) . They have a policy apparently that was not written on the contract or told to us that we had 10 days to cancel from signing. If we had know it was going to take 7 months with constant calling on my part ( they never called - except for this last time which they emailed - once to let me know why it was taking so long) we would never have gone with them in the first place! Will be telling all my neighbours and anybody I hear that is thinking of getting a door or windows through champagne windows and doors to NOT GO WITH THIS COMPANY ever unless you want your money taken , no contact and time wasted when you could have gotten a door way sooner and with less headache with anybody else . Never again !! Constant delays and no reimbursement offered for not delivering months after the signed date on a contract. DO NOT GO WITH THIS COMPANY !!
22 Oct 2022